Beyond premiums: What really drives customer loyalty?  | Insurance Blog

Personal lines insurance is very price-sensitive. As discussed previously, maintaining a 20+% expense ratio is not feasible for insurers. Beyond pricing, what truly fosters customer loyalty, and how can insurers compete to increase their market share?  ...

Triple-I Blog | IoT Solutions Offer Homeowners, Insurers Value — But How Much?

As property/casualty insurers increase their focus on predicting and preventing costly damage that drives up claims and premiums, telematics technology has come to play an increasing role.  From video doorbells that reduce theft and vandalism to “smart plumbing” solutions that detect leaks and shut off water before in-home flooding can occur, these technologies clearly offer value to homeowners and insurers. ...

Could Your Tech Stack Use a Spring Cleaning? How to Reduce Insurance IT Complexity with APIs

Today’s insurance agencies rely on an average of 5.7 to 11.9 different technology platforms for day-to-day operations, depending on their total revenue. For large-scale carriers managing multiple agencies and their downstream producers, it’s likely that number is even higher. While this level of digital innovation represents a positive change in the insurance industry’s ability to offer modern experiences to its consumers and efficient workflows to its employees, cultivating a more robust tech stack doesn’t come without challenges. ...

Legal Industry Risk Index: 2025

For the legal profession, 2024 marked a dramatic shift for lawyers, as legal professionals embraced transformation at an unprecedented pace across technology adoption, risk management, and business strategy. ...

Four key ways for insurers to build resilience in a shifting trade landscape | Insurance Blog

In the context of fractious global trade dynamics, businesses have no choice but to adapt their strategies for planning, pricing and protection. The interconnected nature of the global economy means that instability in one sector often has ripple effects across others.   ...

Triple-I Blog | JIF 2025: Litigation Trends, Artificial Intelligence Take Center Stage

By Lewis Nibbelin, Contributing Writer, Triple-I ...

Triple-I Blog | L.A. Homeowners’ Suits Misread California’s Insurance Troubles

By Lewis Nibbelin, Contributing Writer, Triple-I ...

What does market-leading cyber claims management look like? | Insurance Blog

Recently, many leading insurers have applied transformative solutions to enhance their cyber products. With the cyber insurance market projected to double to $29B by 2027, we explore what constitutes market-leading cyber claims management.   ...

Triple-I Blog | Lightning-Related Homeowners ClaimsFell 16.5% in 2024

By Loretta Worters, Vice President, Media Relations, Triple-I ...

Top Retail Insurance Brokers in the USA

In an evolving and increasingly complex insurance environment, the role of the retail insurance broker has become significantly more demanding – and more valuable. Gone are the days when success was measured solely by policy placement. ...