7 Best Employee Intranet Tools I Evaluated Using G2 Data

With the rapid transformation of the corporate industry over the past years, businesses are still trying to improve their remote work policies.

Many companies continue to face challenges in managing remote workforce operations, which often result in content silos and onboarding inefficiencies. I, too, have experienced a fair share of complications, especially when searching and navigating through scattered project documentation or files that aren’t saved in a centralized company repository.   

By going to tech and IT teams, I got the hang of how the best employee intranet software reduces data silos, eliminates tool fatigue and simplifies the onboarding content collaboration for hiring teams. 

To make sure that you make the right choice and automate content collaboration within internal spaces, I set out to evaluate seven best employee intranet tools. They can improve employee satisfaction and create a private network hub to exchange deliverables in a safe space.

To make sure that you make the right choice and automate content collaboration within internal spaces, I set out to evaluate seven best employee intranet software solutions. They can improve employee satisfaction and create a private network hub to exchange deliverables in a safe space.

Employee intranet solution eliminates communication silos, centralizes schedules and project workflows and simplifies internal workflows for onboarding teams.

In fact, in a recent survey by Verified Market Research, the employee intranet software market size was valued at USD 18.78 billion in 2024 and is projected to reach USD 49.19 billion by 2031, growing at a CAGR of 14.11% during the forecast period of 2024-2031. 

With the increase in business adoption, this guide will help you explore the crucial parameters for shortlisting and aligning the right employee intranet software with your tech stack.

7 best employee intranet software that I strongly recommend

Employee intranet software is a centralized platform that enables teams to share information, collaborate on content, manage workflows, and streamline internal communication. It acts as a secure digital hub where employees, whether remote, hybrid, or in-office, can access documents, updates, and tools in one place.

As per my evaluation, the best intranet solutions always go beyond basic file storage. They reduce content silos, simplify onboarding, eliminate tool fatigue, and integrate with your tech stack to drive engagement and productivity.

Businesses mostly utilize employee intranet tools to maintain a centralized content cloud that is accessible to internal teams for updates, policies, projects, and so on.

As more and more businesses optimize their remote collaboration workflows with employee intranet, the global employee intranet market size witnessed an increase in value, from $17.69 billion in 2024 to USD $45.07 billion by 2032 as per a report by Verified Market Research.

What makes an employee intranet software worth it: My opinion

Below are the pointers that should top your list if you are scavenging for an employee intranet solution that automates manual workflows, increases adoption, and productivity. 

• Integration depth:  I prioritized intranet solutions that offer deep integrations with your existing CRM or ERP, and not just surface-level connectivity. It’s not enough to just sync calendars or push Slack notifications; rather, have an intranet platform that will be a one-stop shop for all your employee needs. I shortlisted tools that offer a native two-way functionality, unified research across tools like Google Drive or SharePoint, and contextual access to documents, HRIS, and project tools. If your intranet doesn’t blend into the flow of work, employees won’t use it, leading to an ROI stall.
• Scalability and role-based personalization: I looked for platforms that scale with company growth and complexity, offering role-based content targeting, department-level access, and support for global teams. Whether your organization has 100 people or 10,000, your comms need to land with the right audience at the right time. Without this personalization layer, the intranet becomes generic, noisy and ultimately ignored.
  
• Admin controls, content governance, and approvals: I didn’t overlook how a platform handles content ownership, like version history, approval workflows, permissions, and scheduled publishing. Without these, your intranet turns into a constant pile of chaos where no one knows what’s up to date and who’s accountable for a certain workflow. It brings all the operations under an umbrella, and helps you organize the space with proper admin control, governance, compliance, and necessary project approvals for faster collaboration.
• Mobile-first experience (especially for frontline and hybrid teams): I made it a point to shortlist tools that offer a fast and responsive mobile OS-based user interface for seamless remote accessibility and top-notch user experience. If your intranet doesn’t work beautifully on mobile, don’t bother — especially if your team includes frontline, hybrid, or field workers. I check for a fast, full-featured, mobile experience that supports access to docs, messaging, surveys, and even offline use. A desktop-first mindset just doesn’t cut it in today’s work environment.
  
• Engagement and feedback mechanisms: Tools that helped me measure and improve employee engagement with pulse surveys, peer recognition, likes, comments, and analytics made the list. You can’t fix what you don’t measure, and without real employee usage or feedback loops, you would not be able to gauge employee trust, evaluate employee efficiency, and scrutinize ROI.
  
• Enterprise-grade security and compliance: One of the pivotal and most non-negotiable features is that any private employee intranet must offer safety and security against unwarranted threats. I shortlisted tools offering single sign-on (SSO), multi-factor authentication (MFA), granular controls, and audit trails to support the criticality of the data. And if you are in healthcare or finance, compliance credentials like SOC 2 or HIPAA must be non-negotiable. An employee intranet solution holds sensitive comms, strategy docs, and HR data, and you don’t want it to be your weakest link.
• Implementation timeline and customer support quality: I paid close attention to how vendors handle onboarding and post-sale support. I looked for clear implementation timelines, hands-on setup help, and fast, human responses — not just templated docs or bots. A good launch experience drives adoption, while a bad one kills momentum before your team ever logs in.

My major criteria for evaluation were to analyze the best way an employee intranet software can improve employee adoption rate, internal documentation for M&A, eliminate siloed communication, and unify HR documentation and internal content on a single cloud.

Out of the total 40+ tools that I evaluated, 7 employee intranet tools stood out as best options to eliminate fragmentation of SOP, automate workflows and raise employee likeability in a remote setting. If you are looking to create a positive environment and scale branding, check these out.

The list below contains genuine reviews from the employee intranet software category page. To be included in this category, a software must:

• Provide access to, or the ability to create, an online portal with pre-defined access.
• Allow for collaboration, communication, and file sharing with defined groups.
• Be customizable.

*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.  

Microsoft SharePoint is an employee intranet solution that helps optimize content, manage versions, automate team messaging, and centralize internal communication workflows to maximize the efficiency and productivity of your key teams in the organization.

What I really like about SharePoint is how seamlessly it fits into the Microsoft ecosystem. For teams using Teams, Outlook, and OneDrive, SharePoint naturally complements everything. I don’t even think twice about sharing documents; everything just syncs and works.

Microsoft Sharepoint is one of the leading software leaders on G2 with an overall satisfaction score of 87 for small-businesses, 96 for mid market and 99 for enterprise users. Overall, it received a high G2 rating in three core features, namely file sharing (93%), document collaboration (91%), and version control (88%).

I feel that document management is one of the best features. SharePoint makes it easy to upload, version-control, and collaborate on files in real-time. It helps work on spreadsheets with four other people simultaneously without worrying about losing progress or overwriting changes. 

I love how Microsoft SharePoint allows secure access to sensitive files, and we can set permissions down to a granular level. That’s super useful when managing cross-functional teams or dealing with external partners. It even supports metadata tagging and indexing, which makes finding documents later way less painful than with traditional shared drives.

I also wish to highlight the app flexibility with site creation. You can build project-specific pages, internal wikis, and team hubs using the out-of-the-box templates. It’s great for non-technical users like me; I don’t need to know HTML or CSS to spin up a useful, branded site. If you explore the enterprise license, specifically the Microsoft 365 E3 plan, you will get access to advanced content management, Power Automate workflows, and data loss prevention features, which make it easier to manage compliance requirements.

That said, SharePoint isn’t without its flaws. While many G2 reviewers appreciate its deep integration with Microsoft 365, some feel the interface could use a refresh. It’s not the most intuitive tool right out of the gate, but once you’re familiar with it, navigation becomes smoother and more efficient.

Performance reviews are mixed, with some G2 customers mentioning occasional lag or upload delays for large files. Still, for everyday document sharing and collaboration, most users find it reliable and stable.

Search functionality can be hit or miss, especially without consistent metadata usage. That said, with a bit of setup, G2 user insights show that teams can significantly improve their ability to surface content quickly.

Some G2 reviewers also note limitations with SharePoint’s API and external integrations. But for organizations using mostly Microsoft tools, their native connections work seamlessly and meet most needs.

There’s definitely a learning curve, particularly for first-time users. Even so, once the basics are in place, G2 customers often highlight how powerful and customizable the platform becomes over time.

Overall, Microsoft SharePoint enables quick content creation, helps manage team spaces,  search for your required files, and sync with your task management workflows to bring more collaboration to the forefront.

What I dislike about Microsoft SharePoint:

• While Microsoft SharePoint helps manage traditional content for customer-facing teams, it does become slow whenever there are larger files.
• As noticed by some G2 reviewers, SharePoint is not as smooth as other Microsoft products and navigating it can be a little difficult.

What G2 users dislike about Microsoft SharePoint:

“One challenge with SharePoint is its initial setup and learning curve. New users may find it overwhelming to navigate the features and permissions. Additionally, customization beyond the basics can require technical expertise, which might mean involving IT support for certain configurations.”

- Microsoft SharePoint Review, Nirav R.

Workvivo is a user-friendly employee management platform that handles content for on-field and deskless teams. It places legal placeholders, enables search and metatagging and handles traditional content to make search easier and user-friendly.

Because of its viable employee internet features, Workvivo is a leader with an overall customer satisfaction score of 80 for small businesses, 92 for mid market and 99 for enterprise users. Based on G2 Data, the highest rated features of Workvivo are status updates (97%), performance and reliability (97% and tagging (97%) that makes it an exhaustive and centralized workforce and intranet solution. 

The first standout of Workvivo is the effortlessness of the social platform. It is not like your typical internet tool that feels more like a task than a touchpoint. Workvivo feels like a vibrant community space, where updates don’t just get pushed, they actually get noticed, commented on, and appreciated. I love how it helps you jump between channels, give a shoutout to a colleague, or even post quick updates without needing a tutorial. It’s intuitive, which is a big win for onboarding new team members.

What I appreciate most is how well Workvivo blends intranet essentials with modern engagement tools. You’ve got your core functions like document sharing, company updates, and org-wide announcements, but they’re wrapped in a familiar social media-like interface. The activity feed feels like LinkedIn meets Slack. You can follow leadership updates, respond to recognition posts, and even click through embedded videos in team channels. You can tell a lot of thought has gone into how people actually use digital workspaces today.

One of my favorite features is how deeply customizable it is. From public and private channels to interactive polls and events, it’s easy to create spaces that reflect each department's vibe. You can use it for everything, from HR updates and IT tips to fun birthday shoutouts. The recognition feature, in particular, makes it really easy to appreciate coworkers with badges and emojis; it’s small, but meaningful.

However, the platform does have a few areas where it could improve. While many G2 user insights praise how smooth and intuitive the desktop experience is, the mobile app can feel a bit non-responsive at times. Some G2 reviewers mention occasional lag when loading media-heavy posts, but even so, they’ve noted steady improvements with recent updates.

Posting controls are another mixed point. G2 customer reviewers appreciate the structure that role-based permissions bring, especially for keeping comms streamlined. That said, some mention it can slow down conversations for smaller teams who want more freedom to contribute. Still, this system helps ensure important updates remain front and center, which many G2 insights see as a plus for internal alignment.

As for subscription tiers, I analyzed G2 customer reviews to see how the platform scales. In the enterprise plan, features like advanced analytics, multi-language support, and deep integrations with platforms like Microsoft 365 and Slack come into play. Admins get control over segmentation, broadcast targeting, and detailed user metrics, which makes Workvivo not just a communications tool but a culture and engagement engine. In higher-tier plans, there's integration with payroll and HRIS systems, which syncs employee data seamlessly and enables smart content targeting.

Overall, Workvivo delivers more than what you'd expect from the intranet. It's a modern digital hub that actually gets used, not just accessed once a month to download a form. It is not flawless, especially on mobile, but it is closer than other alternatives that I've evaluated. 

What I dislike about Workvivo:

• Though Workvivo enables better online socializing, some users find the mobile app less responsive and intuitive than the desktop version.
• I observed that the mobile app experience is not always as fast as the browser version, which might be due to infrequent bug fixes or updates.

What G2 users dislike about Microsoft SharePoint:

“Sometimes it takes a lot of time to identify yourself like if you double click on the link mistakenly it shows that your access blocked this need to fix asap.”

- Workvivo Review, Arindam D. 

An AI-powered knowledge platform, Guru automates document collaboration, provides instant messaging, manages compliance workflows and bridges the data silos between different internal teams of an organization. 

Guru offers extensive employee intranet features and has been ranked as one of the leaders on G2. It has received a customer satisfaction score of 79 for small businesses, 89 for mid market, and 87 for enterprise users. The highest rated features for Guru, according to G2 Data, are knowledge base (97%), performance and reliability (96%), and search (96%), signifying the top USPs of the platform. 

What first drew me was the clean, intuitive interface. It just feels modern and easy to navigate.  I don’t have to dig through folders or get lost in nested menus to find what I need. Most days, I just pop into Guru, search for a term, and the card I’m looking for is already there, complete with verified info and neatly organized content. Its search function is seriously smart. It picks up context pretty well, and Guru’s AI suggestions help surface related cards I didn’t even know I needed.

Another thing I really appreciate is how seamless the integrations are. It works well with Slack and Microsoft Teams, which is huge for my workflow. I can ask Guru a question in Slack and get an answer right there without switching tabs. It feels like having a mini subject-matter expert sitting in my chat window 24/7. The Chrome extension is another winner; it’s lightweight, doesn’t hog memory, and brings answers wherever I work.

There are, however, some areas for improvement. One of my biggest gripes is around organization, specifically with billing or admin-related documentation. There's no single place or dedicated folder to house all that, which makes finding those kinds of docs more cumbersome than it should be. Also, if your team isn't disciplined about updating and verifying content, the whole system can start to feel a bit messy. Cards pile up, outdated info sticks around, and it’s easy to lose trust in the tool if no one’s curating regularly.

While I love the idea of Guru cards, I wish they offered a little more flexibility. For example, the formatting options can be pretty limited; G2 reviewers mentioned wanting better image embedding, richer text formatting, and even basic layout improvements. Some even called out the lack of categorization tools that go beyond basic tagging, especially in larger orgs with hundreds of cards.

That said, there is a lot to love about the technical side of things. Guru supports real-time syncing, which keeps everything fresh. The AI suggested feature in the browser extension is clever; it recognizes the page I’m on and proactively recommends relevant cards. They also have a verification workflow that nudges knowledge owners to keep content up to date, which is great in theory but can get annoying if you have a large, busy team and no clear owner.

As per G2 insights, the free tier is solid for small teams, but as you scale, you’ll need things like analytics, user groups, and API access, which come in at the Builder or Expert level. Enterprise has features like advanced permissions, AI-powered search, and deeper integrations, but I’d say it only really pays off if you’re running a huge internal knowledge base across multiple departments.

Overall, Guru is a thoughtful and smartly designed content planner that keeps you up to date with your content inventory. With its AI-powered search features and personalized card creation, you can optimize your project workflows and make content more accessible for your teams.

What I dislike about Guru:

• While Guru offers an integrated messaging experience, you can face challenge with the search functionality. It can be difficult to find information unless the exact title or term is used.
• Also, I wish there were more formatting or customization options when creating cards, especially for tables and text editing.

What G2 users dislike about Guru:

“I dislike Guru’s "search" feature wherein you have to enter specific words in order to come up with a result. Although it definitely drives a deep understanding of Guru cards for you to effectively search in it, this kind of search feature will be an obstacle to newbies who are not familiar with the process.”

- Guru Review, Bernie P.

Connecteam is a workforce management solution that helps you set schedules, retain employees, and customize daily tasks and agendas. It can aid in setting reports, onboarding teams, and optimizing security and reliability to achieve your productivity goals.

As one of the leaders in customer satisfaction, Connecteam has received a 100 satisfaction score for small businesses and a score of 69 for mid-market businesses, suggesting that the tool is more ideal and effective for small business users. G2 users have rated it the highest for three features: mobile friendliness (94%), search (92%) and user, role and access management (90%). 

What stood right away is how easy it was to get my entire team onboard; even the folks who usually shy away from new tech picked it up quickly. The interface is super intuitive, both on desktop and mobile, which is a lifesaver for teams who are out in the field and heavily rely on their phones. 

What I appreciate the most is the time tracking feature. Employees clock in and out right from their phones, and it logs everything down to the second. No more chasing paper timesheets or dealing with missed punches. Plus, I can see who’s working where in real time, thanks to the GPS tracking integration. We use it to manage breaks, shifts, overtime, and everything else related to attendance, and it just works. It even lets us build recurring shifts into the schedule, which is great because our workweek rarely changes.

The scheduling tool deserves its own shoutout. I can drag and drop shifts, assign roles, send out push notifications, and track when people acknowledge them. There’s even a “shift tasks” feature that lets me add what needs to be done in each shift, which helps eliminate a ton of back-and-forth.

Another feature that’s been a game changer is the built-in communication tools. Connecteam has a team chat, announcement board, and even a knowledge base where they’ve uploaded their policies, how-to guides, and safety protocols. It’s all searchable, so if someone forgets how to submit an expense report, they just look it up in the app.

Many G2 reviewers love how much value Connecteam’s free plan offers, especially for small teams needing time tracking, scheduling, and task management without upfront costs.

That said, as teams grow, a few limitations do surface. For instance, G2 users have noted that only admins can publish shifts unless you're on a higher tier. Still, the ease of scheduling, recurring shifts, and mobile shift notifications consistently earn praise.

Advanced permissions and custom reporting are also limited on lower plans, according to several G2 customer reviews. But many still appreciate how Connecteam consolidates tasks, chats, and updates into a single app, reducing the need for multiple tools.

Some G2 user insights mention occasional mobile bugs or minor syncing issues with tools like QuickBooks. However, these are usually resolved quickly, and the overall reliability of the app remains a strong point.

A few reviewers would prefer more flexibility in UI customization or branding. Even so, the clean, no-frills interface makes it simple for teams to adopt and use daily without training.

Overall, Connecteam acts as a centralized remote workforce content repository which helps manage HR and payroll data, project documentation, onboarding and job-related workflows and scheduling all in one place to improve employee experience.

What I dislike about Connecteam:

• Connecteam is a great platform overall, but more flexible pricing would be helpful. It’d be great to track staff call-outs directly within the schedule or time clock.
• The separate paid tiers complicate things — having everything under one price would be much better.

What G2 users dislike about Connecteam:

“While Connecteam is great for managing day-to-day operations, I wish it had stronger features for tracking job progress over time. It lacks a clear way to view detailed updates or milestones on a per-job basis. There’s also limited space for storing or organizing key job-related information, which makes it harder to keep a running history or hand off work between team members. It could benefit from a more structured job management or project tracking module.”

- Connecteam Review, Steven G.

Clinked enables rich content media collaboration, empowers client-facing teams to streamline files and documents and simplifies data silos for internal teams while aiding high employee adoption and satisfaction.

Rated as one of the category leaders, Clinked has consistently received high G2 user satisfaction scores of 86 for small businesses, 84 for mid-market users and 83 for enterprise users. Based on G2 Data, the highest-rated features of Clinked are discussions (99%), search (99%) and version control (99%), which suggests its strong collaboration ability and UI-friendliness.

The best thing about Clinked is how suitable it is for client-facing work. Whether I’m uploading sensitive documents, reviewing dashboards, or prepping reports with multiple rounds of feedback, Clinked just handles it all without fuss. I especially love how everything’s in one place, reports, tasks, calendars, team messages, and I can control exactly who sees what.

One of my favorite features is the client portal itself. It’s not just white-labeled (if you’re on a higher plan), rather feels branded and professional right out of the box. You can use it to share construction plans, financial models, pitch decks, and it even supports version history.

Not only that, you can see who opened a file, who edited it, and when, which is a huge win for accountability and compliance. No more chasing down team members or external partners — you can set permissions, and Clinked keeps things flowing, whether it’s with agencies, freelancers, or internal teams. Even the notification system syncs with my calendar, so I don’t miss meetings or deadlines.

However, Clinked has its own set of challenges to navigate. That said, many G2 reviewers praise how effortlessly it keeps projects and client work centralized. The mobile experience could be smoother, though it’s a plus that you can access everything via browser without needing a desktop install.

Tagging files or users isn’t as intuitive as it could be. Still, G2 customer insights highlight how the task assignment and activity tracking features help teams stay aligned, even without perfect tagging.

Not all features are included by default; for instance, white-labeling is reserved for higher-tier plans. But G2 reviewers have noted that even at entry-level pricing, Clinked delivers a polished, professional client portal experience.

Some would like more storage or easier third-party storage options without upgrading to enterprise. That said, G2 users frequently mention how the built-in document sharing streamlines communication and reduces back-and-forth.

You’ll also need premium support for direct phone assistance. Even so, many G2 reviewers find the standard support responsive enough for most everyday needs.

Overall, Clinked offers seamless branding, onboarding, sharing and collaboration options. It helps automate your scheduling, versions, task progress and document collaboration to maximize efficiency and lower the tool-based silos in your network.

What I dislike about Clinked:

• Although Clinked integrates with team collaboration tools and regulates daily agendas, G2 reviewers comment they would like more robust integrations with some third party tools they already use, and a bit more flexibility in customizing user permissions.
• I observed that the mobile app could be more powerful; it is fine for checking in, but not ideal for heavy tasks. 

What G2 users dislike about Clinked:

“File versioning could be a bit easier to track. It can get tricky when multiple users are involved. Not a deal breaker though.”

- Clinked Review, Joseph M.

Assembly is a centralized and easy to use employee recognition platform which offers cloud management abilities to centralize remote workforce operations, integrate with scheduling and productivity tools and improve employee satisfaction globally.

With an overall satisfaction rate of 83% on G2 and average rating of 4.9/5 based on 2000+ reviews, Assembly outshines in the domain of file sharing, document collaboration and automation for companies seeking a flexible employee intranet solution.

What stands out the most for me is how effortless recognition has become. Whether it's sending out kudos, celebrating small wins, or highlighting major achievements, the platform makes it insanely easy to give and receive appreciation. This isn’t just feel-good fluff—it genuinely boosts morale.

The peer-to-peer recognition system, powered by a robust points and rewards engine, brings an engaging, gamified layer to the workday. We can send digital “shoutouts,” tie them to core company values, and even use custom reward catalogs to redeem points, which has made appreciation feel much more meaningful.

What I love is how seamlessly Assembly fits into your  existing stack. It integrates with Slack, which is used for team communication, so every shoutout or reward gets broadcast to the right channels without extra effort. That real-time visibility builds a positive team culture and nudges others to join in. You can also hook it up to Microsoft Teams and Outlook, and the notifications are well-timed—not intrusive, just present enough to keep engagement high.

The interface is clean and super user-friendly. Even less tech-savvy colleagues picked it up in minutes. I appreciate how customizable it is—you can create our own recognition badges, automate anniversary shoutouts, and even spin up polls and Q&As to gather feedback. Assembly isn’t just a recognition tool—it’s growing into a lightweight employee engagement hub, complete with workflow automation features and configurable dashboard views that help leadership monitor culture trends.

That said, there are areas where Assembly can improve. While the recognition tools are widely appreciated for their ease and impact, G2 reviewers mention some limitations with point caps and reward restrictions, especially during high-engagement periods. Still, G2 customer insights note that the reward structure encourages more meaningful, intentional recognition.

Although integrations with tools like Slack and Teams work well, some G2 reviewers report friction when connecting Assembly to legacy HR platforms or internal systems. That said, once configured, it integrates smoothly into daily workflows, as several G2 user reviews confirm.

Support is generally responsive, but G2 user insights point to occasional delays in resolving reward redemption or sync issues. Even so, reviewers appreciate that Assembly’s team continues to roll out platform updates and usability improvements over time.

Overall, Assembly a powerhouse for driving team culture. G2 states that free plan offers just enough to get started, and the premium tiers unlock advanced analytics, deeper customization, and workflow integrations that take it beyond basic recognition. For growing teams, those tiers are totally worth it, especially if you’re looking to tie engagement to broader HR or performance initiatives.

What I dislike about Assembly:

• While Assembly makes the job easy, I wish that it gave more information on how to use it when you first get the app, as it is a lot different from the desktop version.
• I also observed that some G2 reviewers found the user interface less intuitive than expected. Frequent changes to features and terminology can disrupt the user experience, leading to confusion.

What G2 users dislike about Assembly:

"While I love the platform, there are a couple of areas for improvement. The user interface can feel clunky at times, and I’ve had some issues with logging in due to the MFA set-up. These hiccups don’t happen often, but they can be frustrating when they do.

If Assembly can smooth out the UI and address the login glitches, it would definitely level up the user experience."

- Assembly Review, Jess O.

Haystack centralizes content, integrates with HR and payroll stack, and maintains remote compliance and security to improve employee communication globally. 

With Haystack, you can control document versioning, integrate with HR and payroll tools, and other employee-centric operations with a myriad of features integrated within the intranet hub.

With a G2 customer satisfaction score of 58 for small businesses, 87 for midmarket and 67 for enterprise users, I observed that the solution aligns closely with mid-market businesses, where user satisfaction is the highest. The highest-rated features of Haystack are performance and reliability (96%), activity feed (95%) and regular status updates from teams (95%) on G2 that eases the shortlisting process. 

What I genuinely love about Haystack is how everything, from company news and upcoming events to policies and team directories, is finally in one place. It feels like the pulse of your company lives there.

Setting it up is surprisingly easy. The platform’s no-code customization makes it simple to build our own pages, post content, and design the layout without needing IT. I especially liked the way you could create different "spaces" tailored to teams or functions. HR teams use it to publish onboarding documents, while engineering teams keep track of workflows and meeting recaps, all within the same ecosystem.

One of Haystack’s standout features is its integration with other tools we use every day, like Slack and Google Workspace. Announcements automatically push to Slack channels, which makes sure no one misses critical updates. And when it comes to document management, Haystack really delivers, version control, storage, access permissions, it’s all very thoughtfully implemented.

If you opt for the premium plans, you’ll unlock advanced analytics and engagement tools. These features help team leads see which posts are getting traction, who’s reading what, and where we need to improve internal comms. It’s not just a static bulletin board; it gives you actual insight into employee engagement. It also includes priority support and additional admin controls, which help the comms team manage content publishing with ease.

But it’s not all perfect. While the desktop interface is smooth and customizable, the mobile experience could use improvement. Some G2 reviewers prefer using a browser, noting occasional app lag and difficulty locating older documents. Still, G2 user insights appreciate how all company content—news, events, documents—is centralized in one accessible hub.

Publishing content is simple, but a few interface quirks remain. For instance, every post requires a header, which can feel unnecessary for quick updates. Even so, G2 customer reviewers often highlight the platform’s clean, modern layout as a refreshing upgrade from clunky intranets.

I evaluated from G2 reviews that features like custom branding, SSO, and analytics are reserved for higher-tier plans. Some G2 reviewers from smaller teams found the entry plan limiting. That said, many still find the core tools. like document storage and team updates, robust and easy to use.

All in all, Haystack helps move away from scattered information and disconnected updates. It promotes workforce diversity, remote collaboration and seamless task accountability.

What I dislike about Haystack:

• Resource pages, at times, can get very long, and the table of contents for a section isn’t super intuitive.
• Some G2 users noted that the resource pages can get very long and the table of contents for a section lacks a bit intuitiveness. 

What G2 users dislike about Haystack:

"I think there could be more metrics on the backend for tracking engagement and usage. Drilling down to what is important can help my team know where we need to spend more time."

- Haystack Review, Emily G.

Refer to my colleagues’ analysis of the top 10 best employee recognition software in 2025 to ensure you invest in employee growth and cater to higher employee satisfaction ROI